Velastria wasn't built by developers guessing at healthcare workflows. It was built by a clinician who lived the problem.
Plastic Surgeon & Founder
Taimur Shoaib is a consultant plastic surgeon with 20 years in private practice and a Diploma in Medical Informatics. He built a clinic, scaled it into a CQC-registered private hospital, ran it for five years, and sold it.
He's not a tech entrepreneur who saw a gap in the market.
He's a clinician who lived the problem.
Built a solo practice, cobbling together EMRs, spreadsheets, and paper forms. Every patient interaction required switching between 3-5 different systems.
Opened a clinic, hired staff, realised every new person required 3 new software subscriptions. Training staff meant teaching them 8 different systems instead of one.
Scaled to a private hospital, watched software costs spiral to £4,000/month across 12 platforms. None of them talked to each other. Data entry happened 3-4 times for a single patient.
Sold the hospital business and asked: "Why doesn't one system do all of this?"
The Answer: Because no one building healthcare software has run a clinic.
Built by enterprise software companies for NHS trusts. Designed by committees who've never seen a patient.
Built by SaaS founders for "healthcare verticals." Generic solutions retrofitted for clinics.
Built by a surgeon who knows how consent forms actually get used, why photo galleries matter for cosmetic surgery, why clinical notes need to be fast to write but auditable forever, and why marketing, finance, and clinical records need to talk to each other.
Clinical workflow isn't a feature. It's the foundation.
After 20 years in practice, Taimur experienced firsthand:
Entering the same patient information into 5 different systems. Phone number changes? Update it in 5 places.
£4,000/month across 12 platforms: EMR, CRM, accounting, scheduling, SMS, email, payments, photo storage, consent forms, HR, compliance, marketing.
Financial data in Xero, patient data in EMR, marketing data in Mailchimp. Want to know which marketing channel drives the most bookings? Impossible.
2 hours per day on admin: copying data, reconciling systems, chasing lost messages between WhatsApp, email, and phone calls.
Consent forms expiring with no tracking. Audit trails scattered across 8 systems. CQC/HIS inspections requiring manual data gathering.
New staff members needing training on 8 different systems. Turnover meant re-training every 18 months.
Taimur built Velastria to solve the problems he experienced every day for 20 years.
Patient records, bookings, communications, photos, consents, payments, marketing, compliance - all in one place.
Designed around how clinics actually work, not how developers think they work.
Transcription, clinical notes, letter drafting and clinical coding, on every plan, billed by what you use. AI drafts; clinicians decide.
Automated consent tracking, audit logs, and data retention controls aligned with GMC, CQC, HIS, ICO, and GDPR.
£35–£950/month depending on what your clinic has to do, not how big it is. No per-patient charges. AI is included on every plan and billed by what you use, itemised on your invoice.
In June 2026, Hale Private Clinic, a CQC-registered private hospital in Cheshire, ran its first live clinic on Velastria. Within weeks its non-surgical team was working on Velastria daily, and the clinic had served notice on its previous EMR. That was when the hobby became a company.
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