Velastria replaces the six or seven systems most clinics juggle - records, photography, theatre, stock, finance, compliance, communications - with one platform that understands your clinical workflows.
From first enquiry to long-term follow-up, nothing falls through the cracks.
The foundation of patient care, built for real-world clinical workflows.
Open a patient in consultation and it's all on one screen. Speak naturally while Velastria records and transcribes live and AI drafts your notes - then work straight down the right-hand Tools panel without ever leaving the page:
Collect medical histories, consent forms, and questionnaires before patients arrive. Less admin, better consultations.
Smart calendars with automated SMS and email reminders. Bookings, reschedules, and cancellations handled seamlessly.
Full audit-safe history with version control. Every change tracked, every access logged. Medico-legally compliant from day one.
Build your own consent templates, capture tamper-audited signatures, and get automatic expiry and renewal alerts.
Clinical note templates, free-text entries, and integrated drawing tools for surgical planning and documentation.
Structured op-note templates for fast, consistent surgical records that link straight to the patient's file.
Write scripts against a drug formulary, route them for prescriber approval, and issue a signed PDF to the record.
Design your own consultation forms once and capture structured, versioned responses at every appointment.
BDD and suitability screening plus pre-admission review, so patients are properly assessed before surgery.
Log and review complications with AI-assisted detection from the record, ready for BAAPS-style reporting.
Task workflows for wound checks and medication reviews, plus automated recalls for reviews and consent renewals.
Track surgical waiting lists with automatic notifications when slots become available.
Why it matters: Stop switching between five systems to manage one patient journey.
Consistent, consultation-ready photography without a dedicated photographer.
Standardised photo protocols per procedure with on-screen overlays, so every set is consistent and repeatable.
Audit-logged storage with every image tied to the right patient record. No phones, no loose files.
Before and after shots are lined up automatically for true like-for-like comparison.
Build consented galleries for consultations and, with permission, for your marketing.
Clean, professional clinical backgrounds without a photo studio or manual editing.
Annotate photos and mark surgical aims directly on the image to plan procedures and explain them to patients.
Show a simulated result during the consultation - for example rhinoplasty - with clear, consent-first framing.
Watermarked, consistently branded exports for records, referrals, and reports.
Why it matters: Court-ready, comparable photography and clearer visual consultations - every time.
Let AI handle the admin so you focus on clinical decisions.
Speak naturally during consultations. AI transcribes, structures, and codes your notes automatically.
Generate referral letters, discharge summaries, and GP updates from your consultation notes in seconds.
AI suggests ICD-10 and OPCS-4 codes from your notes. Faster invoicing and cleaner insurance claims.
Type "show me all rhinoplasty revisions in 2024" and get an answer from your own clinic's data - no SQL required.
An AI voice receptionist answers calls, takes messages, and books appointments - with instant handover to a human.
Aria answers patient questions on your website and can book appointments straight into your calendar.
Record team and MDT meetings, get an AI transcript and summary, and pull out action points automatically.
Spot satisfaction trends and potential concerns in patient communications before they escalate.
AI scores enquiries by conversion likelihood, so you focus your time on the patients most likely to book.
Why it matters: Two hours of admin a day becomes fifteen minutes.
Run a safe, well-staffed operating list without spreadsheets and paper.
Build and publish operating lists with a coordinator pack for every theatre day.
Surgeons request and book cases through a self-service portal, with rules that protect list integrity.
Digital sign-in, time-out, and sign-out with a complete, tamper-evident audit trail.
Track each patient from arrival through recovery to discharge in real time.
Structured recovery observations, ward rounds, and discharge records - all on the file.
Print identity wristbands with full audit logging for safe patient identification.
Build rotas, manage leave, and broadcast open shifts to fill gaps quickly.
Digital preference cards linked to stock, so the right kit is ready for every case.
Why it matters: Theatre safety and staffing that stands up to inspection - without the paperwork.
Full medical-device traceability and recall readiness, built in.
A complete catalogue with barcode support and an optional retail / point-of-sale line.
Know exactly which batch and lot went to which patient - the foundation of safe device use.
Flag and quarantine affected batches and act on manufacturer recalls immediately.
Auto-deduct the items each procedure consumes, so stock levels stay accurate without manual counting.
Raise POs, receive deliveries against them, and track supplier performance.
Scheduled counts and cycle counts with shrinkage tracking and count history.
Scan a box and let AI read the product, batch, and expiry to onboard stock in seconds.
Count, move, and receive stock from a phone, with a full session history.
Why it matters: Traceability and recall handling are a regulatory expectation - here they're automatic.
From deposit to reconciled accounts, the money side runs itself.
Card payments powered by Stripe, with deposits, instalments, and refunds handled cleanly.
Issue invoices and proforma invoices, then resend or download them in a click.
Sell a course of treatments as a single priced package and track every session.
Offer instalment finance and track applications and remittances end to end.
Calculate, confirm, and pay third-party fees without spreadsheets or chasing.
Recognise revenue correctly across the patient journey, not just when cash lands.
Sync sales, fees, and payouts to your accounts automatically - no double entry.
Import bank statements and match them against payments to keep the books tidy.
Why it matters: Know your cash position without a bookkeeper glued to a spreadsheet.
Run your practice like a business, not a hobby.
Track every enquiry from first contact to consultation to booking to repeat custom. No leads lost.
Website forms feed straight into the pipeline, with the source attributed automatically.
Assign, chase, and close - so no lead or clinical task is ever dropped.
A dedicated reception dashboard with inbound-call pop-ups, check-in, and same-day flow.
A real-time board of who's in the building and where they are in their journey today.
Revenue, conversion rates, acquisition cost, and average transaction value in real time.
Predict next quarter's bookings from your current pipeline and plan capacity with confidence.
Compare performance across clinics and locations to spot what's working.
Create your own automations through natural language or by setting triggers and actions across the whole platform. For example: when an appointment is booked, send a confirmation email, text a reminder the day before, and issue the pre-op questionnaire.
Why it matters: Know your numbers without hiring a business analyst.
Grow the practice with data, not guesswork.
Draft blog posts and social content in your brand voice, ready to publish.
Connect Instagram, Facebook, LinkedIn, and TikTok and schedule posts from one place.
Connect Google Ads and GA4 for campaign performance and AI-generated recommendations.
Invite reviews after visits and keep an eye on Google, Doctify, and Trustpilot.
Reward patients for referrals with codes and account credit.
Run time-limited discounts and early-bird offers with built-in redemption tracking.
CEO, CFO, CMO, COO, and CTO views give the whole business at a glance.
See which channels and which procedures actually make money - answers, not guesses.
Why it matters: Spend on the marketing that works, and prove it.
Walk into a CQC/HIS inspection with the evidence already assembled.
Incidents, complaints, CAPA, and a live risk register - all in one governed place.
Schedule audits, run them from templates, and track findings through to closure.
Version-controlled policies with approval workflows and staff acknowledgement.
Generate inspection-ready evidence and governance reports on demand.
Track GMC/NMC registration, indemnity, and practising privileges for every clinician.
CPD, competencies, and expiry alerts across the whole team, with self-service for staff.
Generate GMC appraisal logbooks and job plans, plus BAAPS and ISAPS registry submissions.
Asset registry with calibration and service certificates and scheduled safety checks.
Emergency access to records with mandatory review - role-based and fully audited.
Every access, change, and login recorded. Aligned with GMC, CQC, HIS, ICO, and GDPR.
Why it matters: Pass your inspection without the last-minute panic.
One record of every conversation - and patients who can self-serve.
Email, SMS, and messages together in one thread per patient, with a full audit trail.
Secure Slack-style channels, threads, and @mentions to keep clinical discussion organised.
Click-to-call logged to the record, with AI transcripts and executive summaries of calls.
Encrypted telemedicine with consultation notes and billing built in.
Appointment reminders, post-op check-ins, and recalls sent automatically.
Patients view their photos, documents, and forms and complete bookings themselves.
Embed self-booking on your own website and take deposits at the point of booking.
Sign consents and forms on an iPad for patients who don't use email.
Send the right leaflets automatically at the right step in the journey.
Why it matters: Stop losing patient messages in WhatsApp and email.
Make Velastria your own - for each person and for the whole practice.
Each person controls their own account: profile details, professional registration (GMC/NMC) and prescriber status, password and security, display and notification preferences, their communication sign-off for emails and letters, and their own subscription and plan.
Configure the practice once: clinic name, contact details and locations, company and legal entities, registration and bank details, VAT treatment, branding and logos, patient-letter setup, call-AI defaults, subscription and referral code.
Why it matters: personal preferences and practice-wide settings stay cleanly separated - one place for you, one place for the business.
Every AI feature is on every plan, billed by what you use. What changes between plans is what your clinic has to do.
Records, scheduling, consent, quotes, photography — and every AI feature. Two users.
Unlimited users with their own accounts, card payments, invoicing and your KPI dashboard.
For regulator-registered clinics: QMS, stock control, meetings, CRM, SMS and telephony.
Theatre lists and staff rota, multi-site, advanced analytics and API access.
Each module above is labelled with the plan it needs. See the full feature-by-feature comparison.
Tell us what you're running now and what's frustrating you. Your enquiry goes straight to Taimur, the surgeon who built Velastria — not a sales queue — and we'll reply within 24 hours.
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