Transparent pricing that scales with your practice.
Choose the plan that fits your practice. Upgrade or downgrade at any time.
Billed monthly by Direct Debit — UK clinics by BACS (GBP), US clinics by ACH (USD). USD prices are indicative and shown at today’s rate.
Want to look around first? Every tier has a live demo pre-loaded with sample data — click “Try the … demo” on any plan below. Log in with the credentials shown on the page (password try-me). It’s a sandbox: anything you add is wiped when you log out.
2 users
For a single practitioner and a helper.
Unlimited users
For a smaller clinic that is more than one person and is not registered with a regulator.
Unlimited users
For clinics registered with a regulator — CQC, HIS and equivalents.
Unlimited users
For hospitals and healthcare chains. Particularly suited to aesthetic surgery hospitals running their own operating theatres.
Three questions decide it, and they are about your practice rather than about features.
A clinic of more than one person doing injectables, skin or minor treatments, without CQC or HIS registration, wants Pro at £75. Just you and one other? Solo at £35. More for small aesthetic clinics →
Registration means you have to evidence your governance, so you want Business at £250 for the quality management system, internal audits, controlled documents, credentialing and stock control. More for registered practices →
An aesthetic surgery hospital or multi-site group wants Enterprise at £950 per site, for operating lists, admissions, the status board, preference lists and theatre rotas. More on theatre management →
The clinical core is the same on every plan: patient records, booking, consent, photography, quotes and every AI feature. The tiers add governance, then theatre, rather than holding the clinical side back. See the consultation workspace →
There is no AI tier and no AI limit. Every plan, from Solo upwards, has every AI feature: AI ambient consultation transcription, note and letter drafting, clinical coding suggestions, document reading, call transcripts and summaries.
AI usage is billed per use, on top of your subscription, and itemised on your monthly invoice. Costs vary with how much AI you use and how complex the tasks are. Most clinics spend somewhere between £30 and £60 a month; a clinic leaning heavily on transcription and document reading can spend significantly more than that. For more details please complete an enquiry form.
| Feature | Solo | Pro | Business | Enterprise |
|---|---|---|---|---|
| Your team | ||||
| Users | 2 | Unlimited | Unlimited | Unlimited |
| Staff accounts, roles & permissions | — | ✓ | ✓ | ✓ |
| Working patterns & clinic sessions | ✓ | ✓ | ✓ | ✓ |
| Leave & clinic closures | — | — | ✓ | ✓ |
| Clinical | ||||
| Patient records | ✓ | ✓ | ✓ | ✓ |
| Booking calendar & diary | ✓ | ✓ | ✓ | ✓ |
| Online booking | ✓ | ✓ | ✓ | ✓ |
| Enhanced online booking — a booking form per consultant page, insurance details, conditional questions | — | — | — | ✓ |
| Digital consent forms | ✓ | ✓ | ✓ | ✓ |
| Clinical quotes | ✓ | ✓ | ✓ | ✓ |
| Photography & galleries | ✓ | ✓ | ✓ | ✓ |
| Documents & PDF generation | ✓ | ✓ | ✓ | ✓ |
| Patient forms & questionnaires | ✓ | ✓ | ✓ | ✓ |
| Task list | ✓ | ✓ | ✓ | ✓ |
| Equipment & governance register | ✓ | ✓ | ✓ | ✓ |
| AI — included on every plan, billed by usage | ||||
| Consultation transcription | ✓ | ✓ | ✓ | ✓ |
| AI clinical notes | ✓ | ✓ | ✓ | ✓ |
| Patient letter drafting | ✓ | ✓ | ✓ | ✓ |
| Clinical coding suggestions | ✓ | ✓ | ✓ | ✓ |
| Sentiment analysis | ✓ | ✓ | ✓ | ✓ |
| Several AI note & patient letter types, each with your own prompt | — | — | — | ✓ |
| Payments & finance | ||||
| Record payments & deposits | ✓ | ✓ | ✓ | ✓ |
| Card payments via Stripe | — | ✓ | ✓ | ✓ |
| Invoicing & proformas | — | ✓ | ✓ | ✓ |
| Financial reports | — | ✓ | ✓ | ✓ |
| Patient finances | — | ✓ | ✓ | ✓ |
| Xero accounting sync | — | ✓ | ✓ | ✓ |
| KPI dashboard | — | ✓ | ✓ | ✓ |
| Price lists | — | — | ✓ | ✓ |
| Communications | ||||
| Email & email reminders | ✓ | ✓ | ✓ | ✓ |
| SMS reminders & messaging | — | — | ✓ | ✓ |
| Telephony & call handling — your own clinic number | — | — | ✓ | ✓ |
| AI phone receptionist | — | — | ✓ | ✓ |
| SwitchboardAI — live call console & pricing engine | — | — | — | ✓ |
| Communications hub | — | — | ✓ | ✓ |
| Enquiries & growth | ||||
| CRM & enquiry pipeline | — | — | ✓ | ✓ |
| Conversion funnel & reports | — | — | ✓ | ✓ |
| Compliance & governance — for regulator-registered clinics | ||||
| Quality Management System | — | — | ✓ | ✓ |
| Stock control & traceability | — | — | ✓ | ✓ |
| Meetings, minutes & action points | — | — | ✓ | ✓ |
| Theatre | ||||
| Theatre lists, bookings & status board | — | — | — | ✓ |
| Staff rota & shift management | — | — | — | ✓ |
| Admissions & patient journey | — | — | — | ✓ |
| Scale & integration | ||||
| Multi-location support | — | — | — | ✓ |
| Reporting & analytics dashboards | ✓ | ✓ | ✓ | ✓ |
| Marketing & campaign analytics | — | — | — | ✓ |
| API access | — | — | — | ✓ |
| Custom branding | — | — | — | ✓ |
| Marketing & content studio | — | — | — | ✓ |
| Storage | ||||
| Included storage | 10 GB | 10 GB | 50 GB | 100 GB |
Yes. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
No setup fees on Solo, Pro, or Business plans — your subscription is the whole software cost. Enterprise plans may include a one-time implementation fee depending on customisation requirements. Migrating your data across from another system is a separate service on every plan, scoped and quoted for your clinic; see below.
Every plan has every AI feature; there is no AI tier and no usage limit to exceed. AI usage is billed per use, on top of your subscription, and itemised on your monthly invoice, so you only pay for what you use. Costs vary with how much AI you use and how complex the tasks are. Most clinics spend somewhere between £30 and £60 a month; a clinic leaning heavily on transcription and document reading can spend significantly more than that. For more details please complete an enquiry form.
It is a done-for-you service, scoped and quoted per clinic: the price depends on which system you're coming from and how much history you're bringing. You see the quote before you commit to anything, and it is invoiced separately from your subscription. We take an export from your current system, map it, load it into a private staging environment, and your team validates your own patients, appointments and documents before anything goes live. Cutover happens only when you sign off a written migration report. See how switching works.
Subscriptions are paid monthly by Direct Debit via GoCardless — UK clinics by BACS (in GBP), US clinics by ACH (in USD). Use the currency switch at the top of this page to see your prices. Enterprise customers can also pay by invoice and bank transfer.
Yes. Every clinic gets 30 days free, with full access, on any plan.
If you're switching from another system, day one is your switch date: you start working in Velastria and stop working in your old system, and you ask your old provider for a data dump of everything up to that date, which we import and map behind you. You have the next 30 days to run your clinic on Velastria for real, on your own data, before you pay anything.
If you decide against us, you cancel, and you leave with everything: a free, complete export of every record created in Velastria during those 30 days, in open formats, so you can take it back to your old system. We keep clinics by being good, not by holding their data.
If you stay, the initial term is 12 months, then rolling monthly. After those 12 months you can cancel with 30 days' notice and download all of your data, free, in computer-readable formats.
Every plan also has a live sandbox demo you can open right now from the cards above.
Join the UK aesthetic and plastic surgery clinics switching to Velastria. Not sure which plan fits? Send an enquiry and we'll help you choose.